Refund Policy

Last updated: June 1, 2026

LifeTrellis is provided by Kerestely Engineering Consultants SRL. We want you to be happy with your subscription. We offer a 30-day money-back guarantee: if you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Our payments are processed by our reseller Paddle.com, the Merchant of Record for all orders. To request a refund:

1. Go to paddle.net and look up your order using the email address you used at checkout.
2. Or email us at kerestelyhuni@gmail.com and we will forward your request to Paddle.

Refunds are issued to the original payment method, typically within 5–10 business days depending on your bank.

Cancellations

You can cancel your subscription at any time from the in-app Settings page or via paddle.net. Cancellation stops future renewals; you keep access to Pro features until the end of your current paid period.

After the 30-day window

After 30 days, renewals are generally non-refundable, but we will consider refund requests on a case-by-case basis (for example, technical issues that prevented you from using the Service). Statutory consumer rights in your country of residence are not affected by this policy.

Contact

Email: kerestelyhuni@gmail.com